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Re-engineered Online Gaming & Betting System

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Re-engineered Online Gaming & Betting System

European Online Sports Gaming & Betting Company

MJB re-engineered our client's online gaming and betting application system by digitization. We made their application user friendly by redesigning the user journey to make the workflow and transactions flawless. We developed functionalities and features set as an additional source of revenue for our client and to provide greater customer satisfaction. MJB developed a solution to streamline transactions and data exchanges between various tables in the database and implemented single-sign on for seamless navigation across the application system.

MJB designed and developed a game engine for Slot Games and developed a fully automated Bonus Management System to award a bonus to the customers in real time. We also developed an automated report generation system for generating faster insights and intelligence.

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top10-casinosites-net-qGl5u4yTQXs-unsplash
chris-liverani-MJX7-BAdkt0-unsplash
play_video

Re-engineered Online Gaming & Betting System

European Online Sports Gaming & Betting Company

MJB re-engineered our client's online gaming and betting application system by digitization. We made their application user friendly by redesigning the user journey to make the workflow and transactions flawless. We developed functionalities and features set as an additional source of revenue for our client and to provide greater customer satisfaction. MJB developed a solution to streamline transactions and data exchanges between various tables in the database and implemented single-sign on for seamless navigation across the application system.

MJB designed and developed a game engine for Slot Games and developed a fully automated Bonus Management System to award a bonus to the customers in real time. We also developed an automated report generation system for generating faster insights and intelligence.

heather-gill-9DSUwm1_N8k-unsplash
top10-casinosites-net-qGl5u4yTQXs-unsplash
chris-liverani-MJX7-BAdkt0-unsplash

Re-engineered Online Gaming & Betting System

European Online Sports Gaming & Betting Company

MJB re-engineered our client's online gaming and betting application system by digitization. We made their application user friendly by redesigning the user journey to make the workflow and transactions flawless. We developed functionalities and features set as an additional source of revenue for our client and to provide greater customer satisfaction. MJB developed a solution to streamline transactions and data exchanges between various tables in the database and implemented single-sign on for seamless navigation across the application system.

MJB designed and developed a game engine for Slot Games and developed a fully automated Bonus Management System to award a bonus to the customers in real time. We also developed an automated report generation system for generating faster insights and intelligence.

heather-gill-9DSUwm1_N8k-unsplash
top10-casinosites-net-qGl5u4yTQXs-unsplash
chris-liverani-MJX7-BAdkt0-unsplash
Client Challenges and Needs

The existing workflow on the user interface for the user to place bets on the online system was rigid and time consuming. The transactions between the various tables in the database was not seamless and took a long time to reflect the updates in the user's account. Our client's customers had to login multiple times for some transactions which was an inconvenience.

Our client could not track their customer referrals by their affiliates using their existing system. The existing application lacked new features like slot games for the customers to play online which would generate new streams of revenue.

Our client required MJB to create a seamless workflow for their customers, develop new games, reduce multiple login requests, develop new features and functionalities for their operational system and an automated reporting system.

Deliverables and Results

Our client was able to provide their customers with new and entertaining games with a simplified user journey and navigation. With the newly developed faster and apt system transaction, customer satisfaction was achieved through the real time on demand bonus system and the single-sign on solution. The partner eco-system developed, improved their business so customers referred by affiliates could be tracked.

Our client generated new streams of revenue as a result of the new gaming engine and slot games. The new functionalities and features developed resulted in increased operational efficiency and application performance. Due to the automated reporting system we developed, our client was able to provide faster customer service and resolution to their customers The performance of their application system improved by more than 50%.

Client Challenges and Needs

The existing workflow on the user interface for the user to place bets on the online system was rigid and time consuming. The transactions between the various tables in the database was not seamless and took a long time to reflect the updates in the user's account. Our client's customers had to login multiple times for some transactions which was an inconvenience.

Our client could not track their customer referrals by their affiliates using their existing system. The existing application lacked new features like slot games for the customers to play online which would generate new streams of revenue.

Our client required MJB to create a seamless workflow for their customers, develop new games, reduce multiple login requests, develop new features and functionalities for their operational system and an automated reporting system.

Deliverables and Results

Our client was able to provide their customers with new and entertaining games with a simplified user journey and navigation. With the newly developed faster and apt system transaction, customer satisfaction was achieved through the real time on demand bonus system and the single-sign on solution. The partner eco-system developed, improved their business so customers referred by affiliates could be tracked.

Our client generated new streams of revenue as a result of the new gaming engine and slot games. The new functionalities and features developed resulted in increased operational efficiency and application performance. Due to the automated reporting system we developed, our client was able to provide faster customer service and resolution to their customers The performance of their application system improved by more than 50%.

Client Challenges and Needs

The existing workflow on the user interface for the user to place bets on the online system was rigid and time consuming. The transactions between the various tables in the database was not seamless and took a long time to reflect the updates in the user's account. Our client's customers had to login multiple times for some transactions which was an inconvenience.

Our client could not track their customer referrals by their affiliates using their existing system. The existing application lacked new features like slot games for the customers to play online which would generate new streams of revenue.

Our client required MJB to create a seamless workflow for their customers, develop new games, reduce multiple login requests, develop new features and functionalities for their operational system and an automated reporting system.

Deliverables and Results

Our client was able to provide their customers with new and entertaining games with a simplified user journey and navigation. With the newly developed faster and apt system transaction, customer satisfaction was achieved through the real time on demand bonus system and the single-sign on solution. The partner eco-system developed, improved their business so customers referred by affiliates could be tracked.

Our client generated new streams of revenue as a result of the new gaming engine and slot games. The new functionalities and features developed resulted in increased operational efficiency and application performance. Due to the automated reporting system we developed, our client was able to provide faster customer service and resolution to their customers The performance of their application system improved by more than 50%.